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Feb 1, 2022 8:12:43 AM
Jan 31, 2022 8:54:37 PM
Users are unable to access Qlik Sense applications.
The following message is shown:
You cannot access Qlik Sense because you have no access pass.
The Qlik Sense license is valid and a license has been allocated to the user. The hub functions as expected. Recent changes in the environment may include configuration changes to the proxy and/or firewall.
The Qlik License Service is included in Qlik Sense Enterprise February 2019 and later releases and is used when Qlik Sense is activated using a signed key license. The Qlik License Service stores the information about the license, and communicates with a License Back-end Service, hosted by Qlik, for product activations and entitlement management.
Before proceeding with this, verify that none of the more common root causes apply. See You cannot access Qlik Sense because you have no access pass .
Once you have determined that the issue is with a recently configured internet proxy or firewall, we can proceed with configuring the internet proxy to allow communication between the Qlik License Service and the License Back-end.
[licenses.parameters]
-qsefw-mode
-app-settings="..\Licenses\appsettings.json"
[licenses.parameters]
-qsefw-mode
-proxy-uri=http://myproxy.example.com:8888
-app-settings="..\Licenses\appsettings.json"
Configuring a proxy for Qlik License Service communication in Qlik Sense Enterprise on Windows
You cannot access Qlik Sense because you have no access pass