Qlik Fix: Where to Find Qlik Sense Enterprise SaaS Logs

[Troy_Raney]

This video is part of the Qlik Fix Video series. If you found this video useful, check out the other Qlik Fix Videos.

This video demonstrates how to find and sort Event logs from the Qlik Sense SaaS Management Console and reload logs from the hub.

Here is a link to more information in the Support Knowledge Base:

Qlik Cloud Services logs - Qlik SaaS solutions - QSEoCS - Qlik Sense Business - QSEoK

Managing Events - Help.Qlik.com

Attached is a downloadable .mp4 video file for those who cannot view YouTube videos.

#QlikSupport

Video Transcript:

Hi and welcome to Qlik Fix!

This video will demonstrate how to find and sort Event logs

from the Qlik Sense SaaS management console and reload logs from the hub.

First, if a reload task has failed. The easiest way to learn more is

From the hub, click on the three dots to see the available options with the app,

And select details.

From here, you can quickly see that last modified time.

Click on the reload history to see more.

Here you can identify the task in question

and review it from here or download it to investigate further.

It’s worth noting that the logs you see here are generated by manually triggering a reload or from scheduled reloads.

Loading the data from the script editor does not generate a log file.

From the Management Console, more logged activity can viewed.

In the Governance section under Events

Activities on the tenant are logged and can be reviewed from here.

The events can be filtered by the source,

By the event type to help you narrow your search.

Events are archived after 90 days.

If you need to review event information that has been archived,

There are instructions on Help.Qlik.Com for retrieving those archived events using the Qlik Audit API.

I hope this helped.

If you'd like more information

Search for answers using the Unified Search

tool on the Support Portal.

It searches across the Support Knowledge Base,

Qlik Community, Qlik Help site and Qlik YouTube channels.

Take advantage of the expertise of peers, product experts and technical support engineers

by asking a question in a Qlik product forum on Qlik Community

And don't forget to subscribe to the Support Updates Blog.

Thanks for watching!

Nailed it!