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rittermd
Honored Contributor

nPrinting Question

I created a PowerPoint report.

Then I made changes to the Qlik Sense App that it is based on and added a column to one of the tables that I inserted into the Template.

I published the changes in Qlik Sense.

I then reloaded the metadata for the connection in nPrinting.

I then opened the report and clicked on Edit Template.

The change I made to the table is not showing up in the Template

What step or steps am I missing?

1 Solution

Accepted Solutions
Employee
Employee

Re: nPrinting Question

Can you try restarting the NPrinting services and create the template again?

5 Replies
Employee
Employee

Re: nPrinting Question

Mark - if you update the metadata, those changes are stored in the repository but not in the template object. Try adding the table to the list in NPrinting again and dragging-and-dropping where the old table was in the template.

Please let me know if that does not resolve the issue.

rittermd
Honored Contributor

Re: nPrinting Question

I actually created a brand new template and dragged the same table in and the change did not show up.

Employee
Employee

Re: nPrinting Question

Can you try restarting the NPrinting services and create the template again?

rittermd
Honored Contributor

Re: nPrinting Question

Stopping and restarting the services worked.

But that doesn't seem like that should work that way?

Employee
Employee

Re: nPrinting Question

I agree. We are working on a fix in the product that handles this automatically. This will be part of a future release.

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