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Djaber_T
Contributor II
Contributor II

CEF Renderning Exception. Error during GRPC request

Hello, 

As mentioned in the subject, I am facing an Nprinting issue when trying to add qlik sense object as an image. I saw in the forum that I had to open port 443 but it's open in the machine both in input and output but i still facing the error.

CEF Renderning Exception.

Error during GRPC request

Djaber_T_0-1639477703340.png

 

is there any solution to deal with this problem ?

Qlik NPrinting 

Thanks in advance 

Djaber TEFFAHI

Labels (2)
3 Replies
Patricia_Silva
Specialist II
Specialist II

Hello @Djaber_T, thank you for posting to our Qlik Community! Was it working at some point before? There could be multiple root cause to this issue, could you please have a look at the following article? https://community.qlik.com/t5/Knowledge/Advanced-troubleshooting-of-the-GRPC-and-or-CEF-Error-Issues...

Help users find answers! Don't forget to mark a correct resolution 🙂
Djaber_T
Contributor II
Contributor II
Author

Hi @Patricia_Silva no it's a fresh install so it never worked

i have tried many points you shared in your response (root cause) but with no positive result i still have the problem

 

Do you have any other ideas?

 

Regards

Frank_S
Support
Support

@Djaber_T

 

If you are still having image rendering issues, make sure to follow the steps in this article.

If this doesn't solve it, then please submit a support request.

 

 

 

Note: Make sure that you check that the image tags in your report are not referencing an outdated or no longer available object. This can happen if for example a chart was deleted then recreated but the NP designer uses the original tag.

In this case,

  • Delete the image tag in the NP report
  • Reload your NP connection
  • Find and re-add your image to the template
  • Preview the report

Kind regards...

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!