Can Nprinting default sender smtp address be configured to send with friendly name?

[daveatkins]

The SMTP server settings appear to reject anything that fails to match the bare pattern word@domain.ext. In the nprinting settings, email, default sender email, is it possible to get Nprinting to send emails with a from address like

"Company Reporting Server" <donotreply@company.com>

so that users will see "Company Reporting Server" in their outlook? Some users think "donotreply@company.com" is phishing/spam.

[Ruggero_Piccoli]

Hi,

No, the only option you have is the one visible so insert just an email address. 

You could create that email address to be more friendly for users.

Best Regards,

Ruggero

[daveatkins]

thanks for confirming. We will probably go with an address like Company.Reports@company.com since that appears to be a little more friendly with the camel case. The issue is that these bare email addresses stand out in the user's inbox since most legitimate email displays as a friendly name.

Also a best practice we endeavor to follow is that the actual email should contain a line like

For questions about this report, or to be added to the distribution list, contact arealperson@company.com.

but many people do not read. And if you put that person's email in the from address directly, they will get all the bounces and vacation emails every time a report is sent.

[Ruggero_Piccoli]

Hi,

You could evaluate also to customize the sender for each publish task instead of using the default.

Best Regards,

Ruggero