Error rendering images in Nprinting after upgrading Qlik Sense

[Malek2]

Hello team,

i have a problem in Qlik NPrinting Sept 2020, i cannot preview or genrate reports that contains images.

i dont think it's a connectivity issue, because when i use table objects it works normaly, but when i put images objects it dosen't works (i'm using the normal bar chart object, not a custom object)

the error showed is 'The preview request failed whith message : Obejct xxxx from sense app xxx had problems when rendering. ERROR: CEF rendering exception. Error during CRPC request....'

i was on Qlik Sense Nov 2023 and i Upgraded to Qlik Sense Feb 2024.

Thanks

[mpc · Accepted solution]

Hi, 

Qlik Sense and Qlik NPrinting should be in the same major version to work. 

You must update Qlik NPrinting. 

Regards

[Malek2]

hello, 

is it logic if the table object works and the image object dosent work ? 

thanks

[mpc]

Yes, because some objects render API change over the time, and Qlik NPrinting use the newest ones

[Malek2]

ok,

i will plan the upgrade and i will back to you.

thanks !

[David_Friend]

ditto upgrade NP!

https://community.qlik.com/t5/Official-Support-Articles/Qlik-NPrinting-Upgrade-Steps-and-Best-Practi...

[Lech_Miszkiewicz]

Unsupported configuration:

Check documentation on https://help.qlik.com for your version of NPrinting this is described here: https://help.qlik.com/en-US/nprinting/November2020/Content/NPrinting/DeployingQVNprinting/System-req....

ALWAYS read documentation and make sure you are on supported version.

cheers

[Frank_S]

Further, check this article if the issue persists.

https://community.qlik.com/t5/Official-Support-Articles/NPrinting-Qlik-Sense-Images-Fail-to-Render-E...

Kind regards...