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Malek2
Partner - Contributor III
Partner - Contributor III

Error rendering images in Nprinting after upgrading Qlik Sense

Hello team,

i have a problem in Qlik NPrinting Sept 2020, i cannot preview or genrate reports that contains images.

i dont think it's a connectivity issue, because when i use table objects it works normaly, but when i put images objects it dosen't works (i'm using the normal bar chart object, not a custom object)

 

the error showed is 'The preview request failed whith message : Obejct xxxx from sense app xxx had problems when rendering. ERROR: CEF rendering exception. Error during CRPC request....'

i was on Qlik Sense Nov 2023 and i Upgraded to Qlik Sense Feb 2024.

 

Thanks

Labels (2)
1 Solution

Accepted Solutions
mpc
Partner - Specialist II
Partner - Specialist II

Hi, 

Qlik Sense and Qlik NPrinting should be in the same major version to work. 

You must update Qlik NPrinting. 

Regards

From Next Decision and mpc with love
It helps, like it, It solves, mark it

View solution in original post

7 Replies
mpc
Partner - Specialist II
Partner - Specialist II

Hi, 

Qlik Sense and Qlik NPrinting should be in the same major version to work. 

You must update Qlik NPrinting. 

Regards

From Next Decision and mpc with love
It helps, like it, It solves, mark it
Malek2
Partner - Contributor III
Partner - Contributor III
Author

hello, 

is it logic if the table object works and the image object dosent work ? 

thanks

 

mpc
Partner - Specialist II
Partner - Specialist II

Yes, because some objects render API change over the time, and Qlik NPrinting use the newest ones

From Next Decision and mpc with love
It helps, like it, It solves, mark it
Malek2
Partner - Contributor III
Partner - Contributor III
Author

ok,

i will plan the upgrade and i will back to you.

thanks !

Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Unsupported configuration:

Check documentation on https://help.qlik.com for your version of NPrinting this is described here: https://help.qlik.com/en-US/nprinting/November2020/Content/NPrinting/DeployingQVNprinting/System-req....

ALWAYS read documentation and make sure you are on supported version.

Lech_Miszkiewicz_0-1727734198042.png

cheers

 

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Frank_S
Support
Support

Further, check this article if the issue persists.

https://community.qlik.com/t5/Official-Support-Articles/NPrinting-Qlik-Sense-Images-Fail-to-Render-E...

Kind regards...

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!