Is Qlik Nprinting 17.3 compatible with Qliksense May2022

[athiksir]

I've create connection from QLik Nprinting 17.3 to Qliksense May 2022 and found error 

'Error Request has been purged due to connection errors.'

[Vegar]

Normally Qlik Supports it products for two years. NPrinting 17.3 was released for 5 years ago and QV May 2022 last year. There are 4 years difference  between the two and there is probably no support for your combination.

You should consider upgrading to a supported version, there has been a lot of improvements in NPrinting  since 17.3.

[Lech_Miszkiewicz]

Hahah…that is a good one!

Answer is: NO! No not supported. Nprinting must be on the same or newer release than Qlik Sense or in case we talk about most recent versions of Nprinting you must check documentation (https://help.qlik.com) for supported Qlik Sense version. 
 
 

[Lech_Miszkiewicz]

I will also add that you should consider training before starting any work with NPrinting as it is enterprise tool which requires knowledge for proper configuration and development

[Ruggero_Piccoli · Accepted solution]

Hi,

Qlik NPrinting 17.3 is not more supported for years and must not be used anymore. You have to upgrade to a supported version as soon as possible. 

BEFORE starting the upgrade READ CAREFULLY the official documentation related to the upgrading process because starting from a 5 year old version requires intermediate steps. If you do those steps wrongly the upgrade fails. The upgrade process is documented in the official help site at https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/DeployingQVNprinting/Qlik-NPrinting-... and in the Release Notes of the final version, for example, https://community.qlik.com/t5/Release-Notes/Qlik-NPrinting-Release-notes-May-2022-Service-Release-4/...

You must do a manual backup following https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/DeployingQVNprinting/Backup-restore....

Only AFTER reading the whole documentation and creating a backup copy of your installation, you can start the upgrade process. 

Qlik NPrinting requirements and compatibility is documented in the help site at https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/DeployingQVNprinting/Planning-your-d...

Best Regards,

Ruggero

[Frank_S · Accepted solution]

Also this...

https://community.qlik.com/t5/Official-Support-Articles/Qlik-NPrinting-Upgrade-Steps-and-Best-Practi...

Kind regards...