NPRINTING- A Task was Canceled

[steve1982]

Hi,

I am get A Task was Canceled when edit a new report on NP designer.

Existing connection report also not able edit with same error display.

I am tried following, but still get the same error.

• Create the same connection with different App
• Clean up Qlik Sense App sheets then reload the connection

Thanks for advise.

Steve

[Lech_Miszkiewicz]

few questions:

• Are you running supporting configuration?
• What is your Qlik Sense version?
• Is your Qlik Sense version supported in the version of NPrinitng you are using? 
• Have you checked community for existing comments regarding this error: 
  • https://community.qlik.com/t5/Qlik-NPrinting-Discussions/A-Task-Was-Canceled-Nprinting-Designer/td-p...
  • https://community.qlik.com/t5/Qlik-NPrinting-Discussions/A-Task-was-Cancelled-NPrinting/td-p/1643599
  • https://community.qlik.com/t5/Qlik-NPrinting-Discussions/Nprinting-Designer-17-3-A-task-was-canceled...

Some of the topics are old and issues from those versions were resolved in later releases. You may want to study them too.... and also consider upgrade of NPrinitng as your version is already quite old.

cheers

•  

[Lech_Miszkiewicz]

....Also is your designer version the same as version of NPrinting server and engine?

[steve1982]

Hi Miszkiewicz,

Thanks for reply.

Qlik Sense Version- Qlik Sense November 2019

NPrinting Version-  Qlik NPrinting November 2019

NPrinting Designer Version - QlikNPrinting_Designer_x64_November2019_19.40.3_Release

I am not sure about supporting configuration, as the server is setup by IT, I believe is support configuration. Perhaps you tell me the details, so I can double check with IT.

Yes, I am checked all existing community, but not able to help to solve the issue.

Thanks

Steve

[Lech_Miszkiewicz]

Hi Steve - list of requirements for environment to be supported is very long and detailed. All info is available on https://help.qlik.com

here you have an example: https://help.qlik.com/en-US/nprinting/November2020/Content/NPrinting/DeployingQVNprinting/Supported-...

note that once you go to the provided link you will see there another links in it which you have to check as well.

They are described as "See also" 

There are 2 factors you have to be aware of:

• supported environment (being hardware and software configuration)
• supported Qlik applications (Qlik Sense or QlikView apps) which also have long list of unsupported configurations: https://help.qlik.com/en-US/nprinting/November2020/Content/NPrinting/GettingStarted/HowCreateConnect...

hope it makes sense

[Lech_Miszkiewicz]

I forgot to mention that help site has a dropdown where you may need to select version of Qlik NPrinting you are using as content changes from version to version