NPrinting Error

[ahmar811]

hi expert,

I am facing a problem with my NPrinting. I found below log's from NPrinitng Scheduler log file. But I don't understand why error occur.

Qlik.NPrinting.Scheduler 18.19.6.0 Qlik.NPrinting.Scheduler.Service.LoadBalancer 20180911T043021.007+05:30 WARN AVPICSSR024 Nprinting Task Identity 0 0 0 0 0 0 0 0 Connection navigator=qlikview;documentpath="qvp://QlikViewServer/finance/Finance Dashboard.qvw" has reached ERROR status

Qlik.NPrinting.Scheduler 18.19.6.0 Qlik.NPrinting.Scheduler.Service.LoadBalancer 20180911T043024.515+05:30 WARN AVPICSSR024 Nprinting Task Identity 0 0 0 0 0 0 0 0 Connection navigator=qlikview;documentpath="qvp://QlikViewServer/finance/Finance Dashboard.qvw" has reached ERROR status

Qlik.NPrinting.Common 18.19.6.0 Qlik.NPrinting.Common.Messages.ContentResolutionRabbitTopology 20180911T043024.515+05:30 WARN AVPICSSR024 Nprinting Task Identity 0 0 130ab20f-79fc-4269-a288-0d8a0047ae09 0 2c674c7c-57b1-42c4-9f5e-1a0cdb2854f0 0 a0962b81-056a-4a70-a19d-8c23adc17861 0 Purging content node request a0962b81-056a-4a70-a19d-8c23adc17861 since connection navigator=qlikview;documentpath="qvp://QlikViewServer/finance/Finance Dashboard.qvw" reached error status

Qlik.NPrinting.Repo 18.19.6.0 Qlik.NPrinting.Repo.Plan.ReportFailurePlanNodeExecutor 20180911T043024.515+05:30 ERROR AVPICSSR024 05f4ddc4-89b1-4da4-a33c-f082afa6c8d0 0 0 304c62cd-c74d-4ce1-aa0d-31a1160f1dd2 2c674c7c-57b1-42c4-9f5e-1a0cdb2854f0 b4a56622-deb9-4b48-bb88-b0b66f036549 0 0 Failed generation of report b4a56622-deb9-4b48-bb88-b0b66f036549 for user 05f4ddc4-89b1-4da4-a33c-f082afa6c8d0. ERROR: System.Exception: NPrinting Engine failed to open document

Qlik.NPrinting.Common 18.19.6.0 Qlik.NPrinting.Common.Messages.ContentResolutionRabbitTopology 20180911T043024.515+05:30 WARN AVPICSSR024 Nprinting Task Identity 0 0 d29b531f-b103-43f0-956a-fbafe5635f4b 0 2c674c7c-57b1-42c4-9f5e-1a0cdb2854f0 0 3e3db9a8-7268-4672-92e3-b13bd9b7f9d2 0 Purging content node request 3e3db9a8-7268-4672-92e3-b13bd9b7f9d2 since connection navigator=qlikview;documentpath="qvp://QlikViewServer/finance/Finance Dashboard.qvw" reached error status

Regards

Ahmar

[Ruggero_Piccoli]

Hi,

I suppose QlikView Desktop crashed on your Qlik NPrinting Engine. Open the task manager in the Engine computer and close all the QlikView process and try again.

From the Qlik NPrinting Engine computer you must be able to open the QlikView document from QlikView Desktop. So you can login with the same Windows user that runs the Qlik NPrinting Engine Windows Service, open QlikView Desktop and then open the .qvw and you is. This must work.

QlikView Desktop must have a valid license. Personal Edition an server leased licenses are not supported.

Best Regards,

Ruggero

---------------------------------------------

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[ahmar811]

I did the same which you mention above but after one day same error occur but this time only one QlikView process running(Normally four QlikView Process running when NPrinting run).I don't know why and how my other process kill.

Regards

Ahmar.

[ahmar811 · Accepted solution]

My issue is resolved.I just change log on user for NPrinting Services.I used same user which NPrinting Engine use.

Regards

Ahmar

[ngulliver]

Hi, Ruggero.

Out of curiosity, does Qlik have any QlikView dashboards available that assist in analyzing or monitoring the NPrinting 17 and 18 logs ?

Cheers,

Neil.

[Ruggero_Piccoli]

Hi,

At the moment there is not an official app to monitor and analyze logs. We standardized the log formats in order to made the development of that kind of apps easier.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

[ngulliver]

OK, thanks Ruggero for replying so quick. I can see comments going back 2 years on Qlik Community asking about this and couldn't see anything positive posted.

Cheers,

Neil.

[Ruggero_Piccoli]

I suppose it will not be developed because everybody can create a similar app. But I really don't know, maybe we will insert something official in the product to help on this point.

Best

[silvacarlos]

Hi Ahmar,

This changed log on user is licensed in Qlik Sense QMC? I have the same issue