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In my test environment virtual machine (Win Server 2012 R2 standard with Sense 3.0.4 & Nprinting 17.2.1 (NPrinting 17.2.2 installed. This didn't fix the problem) (Network settings: NAT)) I can't send emails to my QNP users. I tried to use the gmail SMTP server with TLS. But i get an error in the Nprinting scheduler log.
The distribution of the report to the QS hub and QNP Newsstand both work.
I use Google Chrome as the browser application.
The QNP service account has RootAdmin, DeploymentAdmin and ContentAdmin rights.
The QNP User has user access to QS.
The virtual machine has access to the internet.
Edit: I made a new gmail account to test this out. But it didn't work. I get the same warning. I cleaned up the log files and found a problem that i haven't seen before. I'll post them here. So there are some arguments that could not be parsed and a heartbeat warning. I'll attach the complete logfile.
| Qlik.NPrinting.Scheduler | 17.2.2.0 | Qlik.NPrinting.Scheduler.SchedulerHttpService | 20161229T101857.616+01:00 | ERROR | QLIKTEST_QNPQS | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | Some arguments could not be parsed. |
| Qlik.NPrinting.Scheduler | 17.2.2.0 | Qlik.NPrinting.Scheduler.SchedulerCore | 20161229T101942.732+01:00 | WARN | QLIKTEST_QNPQS | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | Engine e95852da-2eda-47fb-8e5c-c8c32f3e9ae4 has reached heartbeat timeout. Last recorded heartbeat: 12/29/2016 9:19:23 AM - Offline thresold: 00:00:15 ms |
Could someone help me. Thanks in advance.
If more information is needed please leave a comment and i will try to add it to this post.
Nprinting Scheduler log error
| ERROR | QLIKTEST_QNPQS | Nprinting Task Identity | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | Failed to send e-mail for bucket eadf1e98-f84f-43fb-b2bc-868a484a68df. | Failure sending mail. |
SMTP settings
User settings
This user has User & Newsstand user Roles
Het bericht is bewerkt door: Lauran van Hoek Qlik NPrinting 17.2.2 is installed but didn't fix the problem.
Het bericht is bewerkt door: Lauran van Hoek
1 Solution
Accepted Solutions
Hello Daniel,
Thank you for your reply. I did the test as mentioned in your linked post and with run as administrator.
I think it came out to be the same failure as in the log file. What would be the next step to take from here?
Edit: I tried the same actions with the smtp server for live (hotmail) SSL enabled and disabled but I get the same error. On ps1: 36 char 9 failure sending mail.
Edit2: I tried this on my computer (so not in the VM) and this fails as well. Could this be my network? I'll try this out at a different location.
Edit3: I tried this on a different location and it still doesn't work. I'm running out of options that i can think of myself.
Kind regards,
Lauran
Hi Lauran,
First check that "Allow less secure apps" is set to "ON": Nprinting, email settings SMTP error. | Qlik Community
If the script still fails check that you can telnet to smtp.gmail.com on port 587? You might need to install the Telnet Client feature first. On Windows Server 2012 R2:
I get
HTH - Daniel.
