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We are trying to capture screenshot image of entire Qlik sense report sheet. We are receiving attached error message after Qlik Upgrade from May 2021 to May 2023.
Current NPrinting version - May 2023 SR2
We have rebooted our Qlik and NPrinting servers already. and verified security cyphers as well. WE are good there.
Please refer attached error message.
Hi,
The message suggests to check the nprinting_engine_cef.log file. Check it for more details and post it here so we can see the details.
Does the sheet still exists? Did you try to refresh the connection cache? Try also to create a new report template with only that sheet and verify if it works or not.
Best Regards,
Ruggero
Thanks for your prompt response. AS requested, PFA NPrinting engine CEF logs.
To confirm, Yes, Source sheet still exists. We refresh connection cache daily. We also tried to create new report template with that sheet as well, but no luck.