nPrinting "On-Demand" button

[LebogangT]

Good day

I need to create an "On-Demand" button for my Model but I have an issue. I cannot seem to get the URL right. I have installed all relevant SSL certificates and created connections yet I still get the same result which is "Failed to get data from External Resource". Kindly assist #Qlik Printing, Qlik Sense Business ,

[Lech_Miszkiewicz]

Wrong again on that screenshot. 
Trusted origins are ok, but in on demand extension component you need to put Nprinting server address with the port. 

[LebogangT]

I just changed the link to the nPrinting link with the port

[Lech_Miszkiewicz]

Ok. That is better. 
now what do you see in web browser dev tools?

[LebogangT]

That is what I see

[Frank_S · Accepted solution]

@LebogangT

This is issue is common when

• not using FQDN paths
• usin FQDN paths for alias addresses associated with certificates not configured correctly for use with NPrinting (ie: there is a password in the NPrinting server .key certificate file)

See this article for more:

• https://community.qlik.com/t5/Knowledge/NPrinting-and-Qlik-Sense-On-Demand-troubleshooting/ta-p/1759...

Now to resolve this today, do not us FQDN paths which use alias addresses. Use the computername FQDN paths for both the NP and Qlik Sense server where applicable. This takes certificate or alias URLs that might have name resolution issues out of the equation. Then this should allow you to avoid the NET:CERR errors. (also make sure to follow ALL) the points in the article above to ensure you have implemented the solution correctly.

Kind regards...