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TomzMartins
Partner - Contributor
Partner - Contributor

Problem opening an Excel after download it from an app

Hi, I´ve a simple app and I´m trying to extract data from a pivot table to an Excel file . I can download it without a problem, but when i try to open on the user pc it gives an error "The excel cannot open the file because the format or the extension is not valid(...)". I´ve tested opening the same file on another pc and the file opens without a problem, so I think the problem might be in the user machine settings.

I´m using Qlik SaaS and Office 365.

Thanks for the help,

Tomás Martins

 
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  • SaaS

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