Need help on enabling web ticket in 10 SR2

[prabhu0505]

Hi All,

Need help in enabling web ticket in 10 SR2, experienced setting up Qv11.

Any help is really very much appreciated.

Thanks,

Saravana Prabhu

[Bill_Britt]

Hi,

You might be able to find some help here.

Bill

[danielrozental]

Beware that there were no web tickets in QV10, only tickets. Very similar but not exactly the same.

[prabhu0505]

Bill,

  That is for QV 11 right, but I need to setup in QV10 environment.

  Can you pls. share something on that?

Thanks & Regards,

Saravana Prabhu

[prabhu0505]

Daniel,

  Can you pls. share what they are?

  It's entirely new stuff what I'm hearing from you.

Thanks & Regards,

Saravana Prabhu

[Bill_Britt]

The setup is the same in 10 & 11 the only difference is that WebTicket wasn't there and your call was to GetTicket.aspx.

Maybe, someone can help you here.  I am not a .net programmer so I can't write the code that is required.

Bill

[#7]

Attached is a document we used for setting up ticketing in 10.  We are on a custom patch before sr4 but should be ok for you.  I am seeing if I have any more information. 

[Bill_Britt]

Hi Forrest,

Do you have a copy of the QvsTicket_WebServices.htm you can posts?

Bill

[#9]

Bill,

I am looking for one now that I can clean up and post. 

[#10]

Found the whole package.  We use ticketing with SSO also.  Hope this helps.