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prabhu0505
Specialist
Specialist

Need help on enabling web ticket in 10 SR2

Hi All,

Need help in enabling web ticket in 10 SR2, experienced setting up Qv11.

Any help is really very much appreciated.

Thanks,

Saravana Prabhu

1 Solution

Accepted Solutions
danielrozental
Master II
Master II

You should also make sure the Getticket.aspx file has Windows authentication enabled instead of Anonymous authentication.

View solution in original post

27 Replies
Bill_Britt
Support
Support

Hi,

You might be able to find some help here.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
danielrozental
Master II
Master II

Beware that there were no web tickets in QV10, only tickets. Very similar but not exactly the same.

prabhu0505
Specialist
Specialist
Author

Bill,

  That is for QV 11 right, but I need to setup in QV10 environment.

  Can you pls. share something on that?

Thanks & Regards,

Saravana Prabhu

prabhu0505
Specialist
Specialist
Author

Daniel,

 

  Can you pls. share what they are?

  It's entirely new stuff what I'm hearing from you.

Thanks & Regards,

Saravana Prabhu

Bill_Britt
Support
Support

The setup is the same in 10 & 11 the only difference is that WebTicket wasn't there and your call was to GetTicket.aspx.

Maybe, someone can help you here.  I am not a .net programmer so I can't write the code that is required.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable

Attached is a document we used for setting up ticketing in 10.  We are on a custom patch before sr4 but should be ok for you.  I am seeing if I have any more information. 

Bill_Britt
Support
Support

Hi Forrest,

Do you have a copy of the QvsTicket_WebServices.htm you can posts?

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable

Bill,

I am looking for one now that I can clean up and post. 

Not applicable

Found the whole package.  We use ticketing with SSO also.  Hope this helps.