QMC shows services down, but Windows shows services running

[#1]

HI, QMC is howing 3 services down, but the Windows Service shows all services re up and running. Access Point is also working. Why the error message? Thanks. Please see attached screenshots.

[jonas_rezende]

Hi, Jessica Tung.

Verify if the user that started services have permission of access in folders; Ex.:

<Unit>:\ProgramData\Qliktech\DistributionService

Hope this helps!

[qlikviewwizard]

Did you logged in QMC with admin access?

jessicapingtung

[#4]

Hi Jonas, yes it does. The service account has access to the folder. It is in local admin group and qlik admin group as well. Thanks.

[#5]

Yes I logged in as the service account and made sure it is in local admin group and qlik admin group. Need help...

[#6]

I changed the path from server name to localhost and the services are back, as other threads suggested.

For example: http://localhost:4730/DSC/Service

Why is that? I am confused! Thanks!

[Anil_Babu_Samineni]

You should contact to the qlik partner. They will resolve Thai with your parent license company.

Please shoot email to qlik support

support@qlik.com

[awhitfield]

Hi Jessica,

it could be that the user profile of the Service user account has corrupted. It would be worthwhile creating a new user and assigning that to the services.

HTH

Andy

[amit_saini]

Best could be to check windows and application log files of ur QlikView server.

Thanks,
AS