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QMC shows services down, but Windows shows services running

HI, QMC is howing 3 services down, but the Windows Service shows all services re up and running. Access Point is also working. Why the error message? Thanks. Please see attached screenshots.1.png2.png

8 Replies
jonas_rezende
Specialist
Specialist

Hi, Jessica Tung.

Verify if the user that started services have permission of access in folders; Ex.:

<Unit>:\ProgramData\Qliktech\DistributionService

Hope this helps!

qlikviewwizard
Master II
Master II

Did you logged in QMC with admin access?

jessicapingtung

Not applicable
Author

Hi Jonas, yes it does. The service account has access to the folder. It is in local admin group and qlik admin group as well. Thanks.

Not applicable
Author

Yes I logged in as the service account and made sure it is in local admin group and qlik admin group. Need help...

Not applicable
Author

I changed the path from server name to localhost and the services are back, as other threads suggested.

For example: http://localhost:4730/DSC/Service

Why is that? I am confused! Thanks!

Anil_Babu_Samineni

You should contact to the qlik partner. They will resolve Thai with your parent license company.

Please shoot email to qlik support

support@qlik.com

Best Anil, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful
awhitfield
Partner - Champion
Partner - Champion

Hi Jessica,

it could be that the user profile of the Service user account has corrupted. It would be worthwhile creating a new user and assigning that to the services.

HTH

Andy

amit_saini
Master III
Master III

Best could be to check windows and application log files of ur QlikView server.

Thanks,
AS