QlikView Zugang

[SarahNaether]

Lieber QV Support,

leider ist es mir nach einem Software-Update nicht mehr möglich auf eine QlikView Datenbank zuzugreifen.

Der mit zugewiesene Lizenzschlüssel ist auskunftsgemäß des PwC QV und Ihres Support Teams noch aktuell.

Haben Sie einen Anwenderhinweis für mich?

Fehlermeldungen siehe Screenshots

Besten Dank vorab

Sarah N.

[Chip_Matejowsky · Accepted solution]

Hallo @SarahNaether,

The first screen capture you shared shows that there's an issue with QlikView Desktop recognizing your current QlikView Desktop license.  I checked the license and can see that it is still valid.  So suggest that start QlikView Desktop again and select the Change License Key option, where you will be prompted to enter the license key and control number.  If you aren't aware of the control number, you can follow Qlik Support article How to request a control number and LEF

Please try this and let us know if you need further assistance.  You can also contact Qlik Support about your issue and they will provide assistance.  Thanks!

Best Regards

[Lucas_Gatling · Accepted solution]

@SarahNaether  is this QV desktop license that is applied to your QV desktop client or are you leasing a license? One thing you can try is un-installing/re-installing the desktop client and if it is a desktop license you can manually apply the license again. Otherwise you will need to lease a license from the server.