Qlikview server is not working

[narender123]

Hi Team,
I have QlikView server 11.0 SR1 edition.

In this server, I am getting the qlikview distribution services and the QlikView server is not running.

Without this, I can not open the QlikView management console.

I did all the work to up distribution services but no success. Even i have my VM backup and i did it to restore it to 1 month before. after restore it is showing same error.

Only thing is that I can do, to install QlikView server again. You know my setup is too old and I don't have any support.

I can not remove the QlikView server license from the old server due to services are down.

if I install the qlikview server again on same server means after removing all previous QlikView settings.

Can i install qlikview server version 11 again?

Will my qlikview server license work on the same?

I need your help. Please advice.

Thanks,

Narender

[Lucas_Gatling]

@narender123  as long as you have a valid QlikView server license you should be able to re-install QV 11 and it should work. have you reviewed the QDS logs? 

[Clever_Anjos]

You should first discover why your QlikView Service is not running.

Did you check the logs?

Do you have a valid support contract? They might help you if so

[Maria_Halley]

@Clever_Anjos  Just FYI, the version used here has been out of support for over 5 years. 

@narender123 Can you share the errors you getting when trying to start the services?

Have you tried repairing before uninstalling?

I am also attaching an article that often fixes issues with services not starting. 

https://community.qlik.com/t5/Knowledge/QlikView-quot-Error-1053-The-service-did-not-respond-to-the/...

[narender123]

Yes. It is showing me an error. see the attached fiie.

I don't have any Qlik support but have a valid license.

Thanks,

Narender

[narender123]

 Hi Anjos,

Thanks for your reply.

I checked the logs. In my previous reply, you can see all errors that I saw.

I don't have Qlik support but have a valid QlikView license.

Thanks,

Narender

[narender123]

Hello Maria,

I don't have QlikView support but have a valid QlikView license.

I did not uninstall Qlikview, just asking your advice.

How I can repair the Qlikview?

See the attached screenshot for error details.

I worked on the qlikview distribution service error fixes.

 I tried, 

1) I rename the Qlikview distribution service folder name and restarted the server to resolve the qlikview distribution services start issue but no luck.

2) I checked the on google and found to start distribution services reset the counter so i did the same run the command to start the counter but no luck.

Please advice,

Thanks,

Narender

[narender123]

Hi all,

Please see the below screen shot of QDS logs.

Thanks,

Narender

[marcus_sommer]

I assume your server was working before and from one day to other it breaks - is this right?

If so you should investigate what has changed in this time. Rather nothing directly related to Qlik. In this case your issue must be caused from any changes on the outside. Thinkable are here any updates from Windows respectively related things like the net-framework. Also possible are new and/or changed security tools. Further you should check for changes within your company like a different domain or server IP/name, new/changed proxy-server/load-balancers, changes to the group policies, network settings like https instead of http or similar stuff. Even quite small adjustments could cause conflicts within the communication between the server services and/or to the OS.

- Marcus

[Clever_Anjos]

According to this https://community.qlik.com/t5/Knowledge/QlikView-Distribution-Service-error-on-start-up-1067-Process...

lodctr /R

or

C:\Windows\SysWOW64>lodctr /R

Might solve your problem