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Hi
I need help with an expression in a text box. Attached herewith is data relating to Calls and the date the Call was created.
I want an expression to tell me which is the oldest call? The answer should be IR1086. How do i do this? I have worked out the number of days the oldest call is, which is 197 days.
Please can you assist.
Kind regards
Nayan
Hi nayan,
try with this,
=Only({<[Created Date] = {'$(=Min([Created Date]))'},"Service Level={'Active'},Call Type={'Incidents'}>}Call)
Thank you all for the responses to my second question.
One quick question. If there are 2 Calls that have the same oldest date, the Call numbers wont show. Is that correct or is there a way to solve this?
Kind regards
Nayan
Which of the two would you want to see? If Randomly any... you can try this
=FirstSortedValue(DISTINCT {<[Call Type] = {'Incidents'}, Resolved_SLA = {'Active'}>}Call, [Created Date])
If both, then this
=Concat({<[Created Date] = {'$(=Min([Created Date]))'}, [Call Type] = {'Incidents'}, Resolved_SLA = {'Active'}>}Call, ', ')
Hi Nayan,
this will work for multiple values:
=Concat({<[Created Date] = {'$(=Min([Created Date]))'}>}Call, ' ')
Andy
Thank you Sunny, it worked