where should I troubleshoot?

[Anonymous]

Hi experts, sorry for this really newbie question, but what is the first place I should look at?

[Anonymous]

This happens about 4 out of 5 days a week: I get users saying they can’t connect to different Qlikview dashboards. With the error Message: ‘No Connection’, see picture above. The issue then resolves itself after 20-30 minutes (max). Do you know why this is happening?

[MK9885]

These might help?

Qlikview or Qlik Sense the Error is same due to usage and few more...

No connection error message on access point

"No connection" error in Access Point

[#4]

Further to links provided below by arvind654, also check application errors in Event Viewer on Windows Server.

[ramasaisaksoft]

Hi Mariano,

Mostly this happens because of Services(QV Web services/IIS) are Down at that time.

check the System task manager .

[Anonymous]

Ok great thanks. What would be the solution for it not to happen so often? (Hypothetically, if money wasn’t a problem). Do I need to buy more RAM memory?

[ramasaisaksoft]

Hi Mariano,

i have some doubts on server services ,if u clarify those that will be helpful for your problem.

so please call me on 8376964364.