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DecoBermo
Contributor
Contributor

Salesforce connector not working with SSO Salesforce

My company recently moved to SSO for Salesforce . Since then  I'm not able to connect to Salesforce and  get the following error ... any ideas how to fix this 

DecoBermo_0-1652890332844.png

 

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2 Replies
Chip_Matejowsky
Support
Support

Hi @DecoBermo,

Suggest you start with the SalesForce Connector log.  See Qlik Help entry Salesforce Connector > Locate the Qlik Salesforce Connector log file. By default for QlikView, the log is located in %ProgramFiles%\Common Files\QlikTech\Custom Data\QvSalesforceConnector.  As you stated that your company recently moved to SSO, I suspect that the issue is authentication related.

Best Regards

Principal Technical Support Engineer with Qlik Support
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DecoBermo
Contributor
Contributor
Author

Hi Having spoken to our IT it appears to be due to SFDC's change so you can only use MFA . I know this works with QlikSense  , but I need to know how to get it to work for QlikView or a work around