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Hello community.
I have set up an authentication link between the desktop and the servers of my company.
The version of my server is November patch 1.
Everything worked until I installed the February 2022 version, even with a more recent version of dekstop than the server.
Could you tell me if this is the desktop version or if I need to take some actions?
Thanks in advance
Hi @savheid,
Please follow the steps in the article and see if that resolves the issue: https://community.qlik.com/t5/Knowledge/Failed-to-open-the-selected-hub-Cannot-authenticate-Qlik-Sen...
If the issue still persists, please raise a case with our support team for further investigation.
https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992
I hope this helps!
Hi @savheid ,
there shouldn't be any issue with the Desktop/Server compatibility in this case.
If the article suggested by @Vinay_B doesn't help, please check the logs under C:\Users\YOURUSERNAME\Documents\Qlik\Sense\Log\System for possible errors, and post them here.
Cheers!
Hi
The confiuration was already with Anonymous User in the virtual proxy osting the link.
And in the logs, there is only this