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SAAS / QCG: admins need to be able to change app owner of Managed Space apps in the Console

Ken_T
Specialist
Specialist

SAAS / QCG: admins need to be able to change app owner of Managed Space apps in the Console

When a user is on vacation for a few weeks, or retires, or is fired, or passes away - the tenant admin and analytics admin should be able to change the ownership of this users app. They can do this easily for Shared Spaces.
However - in Managed Spaces, no one can change the app owner at all. Not even the tenant admin.

This is a huge gap in functionality.

The only way to change this is via CLI script.

If the app is used in mashups or embedded iframes, or if the link has been publicized via links on websites, the app if and object ids need to stay the same.

Please correct this gap in functionality and give the admin users a way to do this easily in the Console. 

4 Comments
AlexOmetis
Partner Ambassador
Partner Ambassador

Yes, a weird gap in functionality. You can republish an app from Shared/Personal to "claim" ownership (although you can't duplicate a Managed Space app to republish it without a workaround) but I don't see why you should need to. 

Ken_T
Specialist
Specialist

if the managed space app is used in a mashup, or in embedded iframes, keeping the app id is important to prevent rework. This is a huge functionality gap for SaaS and QCG. It is a very common scenario that the app owner may be unavailable for a period of time and the tenant admin cant do anything to get the app updated. Should not have to do a CLI script for such a common scenario

Meghann_MacDonald

From now on, please track this idea from the Ideation portal. 

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Meghann

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Ideation
Explorer II
Explorer II
 
Status changed to: Closed - Archived