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Detailed instructions on how to upgrade your version of Qlik Replicate (on Windows and Linux) can be found on the official Help Site (links below).
A basic guide has been attached to this article, but we recommend reviewing the official Help documentation for your specific version at all times.
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1. Does this issue occur in your Production Environment (Not QA/Test/Dev etc)? Do you have a workaround?
This is in PROD
2. Is the issue with one task or all tasks?
All PostgreSQL Tasks
3. Is it a brand new task? Has anything changed in the environment or the design of the task?
This is Old Task . There was upgrade in PostgreSQL Version to 12.x
4. If this is related to an upgrade have you followed the steps for backing out of an upgrade?
a. Replicate: https://community.qlik.com/t5/Qlik-Support-Knowledge-Base/Qlik-Replicate-Upgrade-Guide/ta-p/1729651
b. Compose: https://help.qlik.com/en-US/compose/August2021/Content/ComposeDWDL/Main/DW/Installation%20and%20Setu...
How much time will upgrade take ?
5. Have you attached the relevant info/files to the ticket? Please refer:
a. Replicate https://help.qlik.com/en-US/replicate/November2021/Content/Global_Common/Content/SharedEMReplicate/M...
6. Please provide your direct phone number to call in case it's needed
EDITED: We have edited out personal contact information.
Hey @pillaikapil256 ,
How much time will upgrade take ? -> Replicate upgrades do not take a long time to apply, but there are pre-upgrade steps which ensure a successful upgrade. We highly recommend testing upgrades on a lower DEV or TEST environment before applying to PROD.
Based on your description, I recommend opening a Support case so we can assist you and gather relevant details.
Please follow this link to create a new case:
https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992
Thank you,
Kelly
1) On Production Environment
2) It's For All Task
3) This Is Old Task, but Endpoint Connection is New
4) Not Related to Upgrade
5) Already Attached
Hey @pandurangarsule ,
If you are trying to submit details related for a Support Case please open a new request via:
1. Support Case - > Open a new case
2. Start a new live chat to get help opening a case
Thanks,
Kelly