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Edit: Updated the maintenance window for the four remaining regions.
Qlik Cloud will undergo a scheduled system upgrade impacting Automations during the months of April and May 2025 to improve the continued stability and performance of our platform. Reloads, reports and other workloads referenced by automations may also be impacted during the maintenance window.
The following regions had their new maintenance windows moved to May: Asia Pacific (Singapore), Asia Pacific (Sydney), Europe (Frankfurt), and Europe (Ireland)
When will I be impacted?
This table lists all affected regions and their expected maintenance window. The times are listed in Central European Summer time and the local time relevant to the tenant.
| Region | Maintenance Window (CEST) | Local time |
| Europe (Stockholm, Anonymous Access) |
April 16 3 PM – 4 PM CEST |
April 16 3 PM – 4 PM CEST |
| Middle East (UAE) |
April 16 4 PM – 5 PM CEST |
April 16 6 PM – 7 PM GST |
| Asia Pacific (Mumbai) |
April 17 3 PM – 4 PM CEST |
April 17 6.30 PM - 7.30 PM IST |
| Asia Pacific (Tokyo) |
April 22 7 PM – 8 PM CEST |
April 23 2 AM – 3 AM JST |
| Europe (London) |
April 23 5 AM – 6 AM CEST |
April 23 4 AM – 5 AM BST |
| US East (N. Virginia) |
April 23 6 AM – 7 AM CEST |
April 23 12 AM – 1 AM EDT |
| Asia Pacific (Singapore) |
May 20 7 PM - 8 PM CEST |
May 21 1 AM - 2 AM SGT |
| Asia Pacific (Sydney) |
May 20 8 PM - 9 PM CEST |
May 21 4 AM - 5 AM AEST |
| Europe (Frankfurt) |
May 21 7 PM - 8 PM CEST |
May 21 7 PM - 8 PM CEST |
| Europe (Ireland) |
May 22 8 PM - 9 PM CEST |
May 22 7 PM - 8 PM BST |
How will I be impacted?
During the scheduled maintenance window, all automations features will be impacted. In addition to the specific impact on automations as specified below, this will also impact reloads, reports and other workloads referenced by automations.
- In-product automation pages: The automation pages in the UI will be unavailable, and a service unavailable message will be displayed.
- Webhook Triggered Automations: Incoming webhooks from external platforms may be lost during maintenance and the calling system will receive a 429 status code in response. You can resend the internal Qlik Cloud webhooks after the maintenance period has passed from the webhooks page which is accessible from your Administration Console.
- Triggered Automations: Any triggered automations sent during the maintenance window will be lost, and a 429 status code will be returned in the response. This includes triggered automations from buttons, external third-party tools, or other use cases relying on this functionality.
- Scheduled Automations: Scheduled automations, including those that trigger reloads, reports, or other use cases, will not run during the maintenance window. However, they will automatically restart after the maintenance is completed.
- Automations API: The Automations API endpoints will be unavailable during the maintenance window.
- Disconnected OAuth app or webhook: In rare cases, too many 429 responses on a webhook or triggered request may cause the requesting system to disconnect the OAuth app or webhook (for webhook automations only), requiring manual reconnection. To reconnect a webhook, disable and re-enable the automation, which will recreate the webhook.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the stability and performance of our platform.
To track updates during the scheduled maintenance, please visit the Qlik Cloud Status page. If you encounter unexpected complications during or after the maintenance, contact Qlik Support using live chat. We will be happy to assist you.
Thank you for choosing Qlik,
Qlik Support
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