15 Replies Latest reply: Nov 6, 2017 11:03 AM by igor gois RSS

    Installing SSL certificate on Sense server

    Kent Shook

      Hi all,

       

      Yesterday I attempted to install a real, signed certificate on our Sense server as detailed here:

       

      https://help.qlik.com/sense/en-US/online/Subsystems/Qlik_Management_Console_help/Content/ServerUserGuide/SUG_ConfiguringSecurity_Deployment_AddingProxyCert.htm

       

      Unfortunately, after that was done, I couldn't get in via either SSL or regular HTTP. When I attempted to get in via SSL I would get a server not responding error, and when attempting via HTTP I was asked for my credentials three times before being presented with a blank white screen. This was when connecting to either hub or qmc.

       

      I'm not looking for how to get in and fix it - We're just going to restore from backup and start over. I just want to know how to do it right!

       

      Do I need to remove the spaces from the thumbprint when I paste it into the QMC? Anything else that might not be obvious to someone (me) who isn't really much of a Windows admin?

       

      Thanks!