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AronC
Partner - Creator II
Partner - Creator II

Sharepoint token expired due to inactivity

When I set up a connection to Sharepoint it is only valid for 90 days. The connection is used everyday to read Excel-tables.  After 90 days I get the error "The refresh token has expired due to inactivity". 

Anyone that has experienced this and has a solution to update the refresh token?

Thanks in advance.

Labels (3)
18 Replies
Daniele_Purrone
Support
Support

Hi @AronC , please log an idea with the details on the ideation page. Thanks!

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
AronC
Partner - Creator II
Partner - Creator II
Author

@paulcalvet I wrote an suggestion that Qlik modifies the Sharepoint-connector. please like the ide if you want them to fix this issue.

paulcalvet
Partner - Specialist
Partner - Specialist

Sure ! thanks

psublue98
Creator
Creator

FYI I believe this is now resolved according to the 11/29/22 post Automatic token refresh for connectors.

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Introduction/saas-change...

p_verkooijen
Partner - Specialist II
Partner - Specialist II

Any chance this is also updated for Qlik Sense Client Managed ? Can't find any reference to a refresh token https://help.qlik.com/en-US/connectors/Subsystems/Integrated_Web_Connectors_help/Content/Connectors_...

molivier
Contributor
Contributor

molivier
Contributor
Contributor

Can you share that solution? or is this a manually process?

Or can you point out a microsoft website how to do this?

AronC
Partner - Creator II
Partner - Creator II
Author

This is fixed quite some time ago. The connector gets updated token automatically. You dont need to update the connection any more now as you had to do before.

molivier
Contributor
Contributor

Yes for SaaS .. but not for Client Managed ... I logged a ticket @ Qlik Support and they confirmed