Re: Cannot access the server hub or QMC after upgr... - Qlik Community

jrsitman · ‎2023-01-16

We just upgraded two of our Qlik Sense servers to May 22 Patch 11. We can no longer access the Qlik Hub or QMC on one of the servers.

We've rebooted twice and all the services are running.

How do we fix this?

David_Friend · ‎2023-01-17

@jrsitman what do you see in the Log files on that server? They are under C:\ProgramData\Qlik\Sense\Log

Albert_Candelario · ‎2023-01-18

Thanks for posting.

What error do you see?

Have you had any Windows KB update on the server as well?

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer

jrsitman · ‎2023-01-22

Sorry for the late reply. We had to escalate this to click upper support. They are working on it

jrsitman · ‎2023-01-22

We've escalated this up to click upper support. They are working on it

Albert_Candelario · ‎2023-01-23

Thanks for letting us know.

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer

Albert_Candelario · ‎2023-01-30

@jrsitman one resolved, it would be interesting what was the cause of it as it might help other Community users.

Thanks in advance.

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer

Cannot access the server hub or QMC after upgrade of Qlik Sense to May 22 patch 11