Qlik Sense routing to external website login doesn't work

[lauranvh]

Hello everyone,

I'm seeking some aid for the routing of the qlik sense hub to a different url.

My Qlik Sense installation works fine with the default url I choose in the installation wizard.

I asked the IT administrators to make a routing so it's possible to get to the hub via a different URL. Port 443 and 4244 are opened up. But if I go to the URL I see the login screen but I can't login. I get the login screen over and over and I'm certain I have the right credentials. I also tried to add the domain\username but that didn't work either.

I hope my question is understandable and you have enough information to guide me in the right direction.

Is it something with the ports perhaps or is there something I missed?

Thanks in advance for your answers.

Kind regards,

Lauran van Hoek

[lauranvh · Accepted solution]

I fixed this error.

I added the new url in the reverse proxy settings white list in the Sense QMC.

Like it is mentioned in this post: Unable to connect to Qlik Sense HUB (server)

Make sure you don't put https:// in front of it.

That fixed the problem for me.