Qlik Sense upgrade fail

[mnada2012]

Dear Expert,

I am trying to upgrade Qlik sense from 3.1 SR2 to the latest February 2019 version.

I followed all the steps in the manual and seems that everything fine

at first, I had an issue with database superuser but resolved.

Still, I am getting an unknown error during the installation. 

Any suggestion what went wrong.

[mnada2012]

Hi 

the link in the first reply to show you step by step upgrade but you need to upgrade to 3.2 first not to jun 2017

[Kingjagi]

Hi 

Am running Qliksense Sep 2017, planned to upgrade to Apr 2019.I heard its good to upgrade batch by batch until Apr 2019.

First try. I upgraded to Nov 2018 first. Successful upgrade without issue. But the version of the files installed are still old files. And the QMC and Hub still show Sep 2017.

Second try I upgraded from Sep 2017 to Apr 2018. Again same issue. Successful upgrade but The files in the installation folders are still old. Hub and QMC still shows Sep 2017.

Any idea what could be the problem? 

Thanks in Advance.