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NPrinting LDAP Import Error Email Address Missing or Not Available


NPrinting LDAP Import Error Email Address Missing or Not Available

When Attempting the import users from Active Directory using the NPrinting Import Task>Add Source>LDAP, a 'warning' message is generated. Upon reviewing the corresponding import log, the following is found in the import log:

  • Error Email Address is Missing
  • Error Email Address is Not Available



  • NPrinting 19, 2020, 2021 and higher versions


  • As a domain administrator in your Windows active directory domain
  • Open Active Directory Users and Computers
  • Open the user account that fails to import
  • Insert a unique email address as shown in the image below

AD email ldap import 1.PNG


  • Missing email address in the user's active directory user account


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