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Qlik Sense Mobile connecting to an Okta IdP requires mobile users to login frequently

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Sonja_Bauernfeind
Digital Support
Digital Support

Qlik Sense Mobile connecting to an Okta IdP requires mobile users to login frequently

Last Update:

May 10, 2022 3:15:54 PM

Updated By:

Jamie_Gregory

Created date:

May 17, 2021 7:45:33 AM

An Okta configuration will support Qlik Sense Mobile connectivity but users may notice that frequent re-login is required. To fix this, the IdP (Identity Provider) administrator should adjust the application's Refresh Token setting to be enabled (checked).

 

Environment

 

Resolution

 

The following shows an example Okta user interface screen-shot of what setting to adjust:

New Web App Integration.png

 

 

Related Content 

How often does a Qlik Sense Mobile User have to log in? 
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Qlik Sense Mobile for SaaS FAQ 
Configure Qlik Sense Mobile for iOS 

Version history
Last update:
‎2022-05-10 03:15 PM
Updated by: