Desktop connect to enterprise

[MuratDz]

Hey! As part of the partnership agreement, the qlick sense server was installed, after which I try to connect the qlick sense desktop to it. I get an error (screenshot).
What can be done to fix it?

[Vinay_B]

Hi @MuratDz Can you please convert the error to English, please?

Do verify if you meet the requirement: https://community.qlik.com/t5/Knowledge/Qlik-Sense-Desktop-Authentication-Requirements/ta-p/1800043

Also, check the below article:

https://community.qlik.com/t5/Support-Updates-Blog/Troubleshooting-Qlik-Sense-Desktop-Authentication...

[MuratDz]

Hello! The error says: "Failed to open the selected hub".

All requirements are met. At the first attempt, there was a message about the invalid certificate, I chose "accept". After that I get an error in the photo

At the same time, QMC and HUB open perfectly in the browser

[Vinay_B · Accepted solution]

Hi @MuratDz I see, Can try to below steps and let me know how it goes?

https://community.qlik.com/t5/Knowledge/Failed-to-open-the-selected-hub-Cannot-authenticate-Qlik-Sen...

Thanks!

[MuratDz]

It worked for me! Many thanks!