Qlik DataTransfer is installed correctly, but it shows only a white screen when it is started.
The DataTransfer logs show this error message:
ERROR Error generating certificates,Command failed: Import-PfxCertificate -FilePath "C:\ProgramData\Qlik\DataTransfer\DataUpload\certificate\temp\server.pfx" -CertStoreLocation Cert:\LocalMachine\My -Password (ConvertTo-SecureString -String "password" -Force -AsPlainText) -Exportable Import-PfxCertificate : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
At least one between the client.pfx and server.pfx certificates may not be present in C:\ProgramData\Qlik\DataTransfer\DataUpload\certificate.
Environment
- DataTransfer all versions
Resolution
It is possible to fix the problem by following the instructions in this Microsoft article.
Cause
This behavior is by design in Windows and it occurs when one or more of the following conditions are true:
- You have insufficient permissions to access the DriveLetter:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys folder on the computer.
- A third-party registry sub key exists that prevents IIS from accessing the cryptographic service provider.
- You're logged on to the computer remotely through a Terminal Services session. And the user profile isn't stored locally on the server that has Terminal Services enabled.
Related Content
There are other causes that can lead to a blank screen when DataTransfer is opened. They are described here.
Please, follow this article if the problem occurs during the installation.
