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Qlik Fix: How to Fix Connection Lost Error

Troy_Raney
Digital Support
Digital Support

Qlik Fix: How to Fix Connection Lost Error

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This video is part of the Qlik Fix Video series. If you found this video useful, check out the other Qlik Fix Videos.

This video explain how to configure a Web Socket Ping Interval setting on Qlik Sense to help resolve Connection Lost errors in the hub or script editor.

Here is a link to more information in the Support Knowledge Base:
https://qliksupport.force.com/articles/000055708

Attached is a downloadable .mp4 video file for those who cannot view YouTube videos.

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QFabian
Specialist II
Specialist II

👍

@Troy_Raney 

0 Likes
vegard_bakke
Partner
Partner

To help you debug what might cause the Connection lost, I have forked and extended https://github.com/flautrup/QlikSenseWebsocketConnectivityTester,  by including additional inactive websockets.

Hopefully, the times that this web page reports, might help you identify the actual cause for why the websockets drop.

Download from: https://github.com/vbakke/QlikSenseWebsocketConnectivityTester

Version history
Revision #:
2 of 2
Last update:
‎2019-02-15 07:23 AM
Updated by: