Can not find Folder option under Destinations in Nprinting Web Console

[Asha]

Hi Everyone,

I can not find Folder option under Destinations from Nprinting Web Console. I can only see Hub.

I just installed NPrinting Nov 2018 and we wanted to try publishing one of the report's data to a folder.

Not sure if I'm missing something.

Please let me know if anyone faced this.

Thanks,
Asha

[Frank_S]

I was able to reproduce your scenario.

Your defined NPrinting Security User Role likely does not have 'destination' set as a permission

You must either modify your security role or add yourself to a security role that has this permission by default.

[Asha]

Thanks for the response Frank!

But I'm the administrator and everything under Destination is enabled

[Asha]

I Just realized that other options are also not available like 'Data Connections' under 'Apps' and 'Publish Task' under tasks.
All I can see from 'Apps' is 'Apps' and Under 'Tasks' is 'Import Task'

[Frank_S · Accepted solution]

It looks to me as though you have nothing configured in your NP environment from the limited images and information provided here.

Note that if you have restored a older NP database over your latest NP installation, this would be a problem as it is not necessary to restore a database after an installation or upgrade.

Please see the backup and restore article here for details:  https://support.qlik.com/articles/000032251

If this is not a  restore issue, I can't be sure what the problem actually is and we'll need to ask you to submit a support case to Qlik or your Qlik Support partner.

If this is a brand new install, then you will need to configure some apps, connections and reports etc before you can utilize the full system set of features.

[Lech_Miszkiewicz]

or maybe you have imported users from external source like excel or LDAP and revoked all your access accidently...

[Asha]

Thanks Frank! This is a brand new installation.

The features came up after sometime when I created an App.