Incorrect links to reports in the Access Point

[asgardd2]

Hello!

We have QlikView Server Cluster architecture. (2 servers,1 managment console,our share directory(with reports) located on server 1)

To increase productivity and to take advantage of this architecture, we made some reports available on different servers.

We use the following settings:

But sometimes, not for all users, links from the access point lead to the wrong server and users receive a message "No connection", because link from Access Point is incorrrect. (they lead to the server on which we are forbidden to open a report in the managment console)

Delete all cache,cookies,website data from web browser does not always help in solving the problem.

How we can fix it?

[Peter_Cammaert]

How did you configure your Server Connections for QVWS in QMC->System->Setup->QlikView Web Servers->your Web Server->AccessPoint->Server Connections? Please post a screenshot if possible.

[asgardd2]

Thank you for your reply.