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Daniel Coullet, SVP, Global Support and Customer Experience
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Official Support Articles
Search or browse our knowledge base to find answers to your questions. The content is curated and updated by our global Support team
Contact Support
Account or Product issues? Start a chat with Support for automated answers, troubleshooting in real-time with a live agent, or step-by-step case creation for further investigation.
Critical Issues
Production Down? Alert us of your high severity issue through our direct chat queue where we’ll quickly assess and catalog your incident. Then, a dedicated Support Agent will be in contact within 30 minutes.
Manage Cases
Manage your active and prior cases here. This is where you can upload necessary documents, add key stakeholders from your organization, and work with a specialized engineer to address your issues.
We want to meet you where you are when you need us the most. Whether it is troubleshooting through our chat, exploring our knowledge articles, or connecting with us during webinars, our goal is to answer your questions quickly, in the way that's most convenient to you. We're here to help.