RESOLVED - Patch Error - Qlik Sense on Windows, February 2024 Patch 5

[Katie_Davis]

Broken Text Issue: Reinstall recommended

[Katie_Davis]

Update as of June 4, 2024:

Patch 5 has been fixed and is now available for download.

Qlik Sense on Windows, February 2024 Patch 5 Update 1 addresses the broken text issue that was found with its original release. 

Please note: If you currently have Feb '24 Patch 5 installed, it is recommended you clear cache to solve font issue after installing the latest updated version, Feb '24 Patch 5 Update 1.

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To our February 2024 Qlik Sense on Windows users, 

A UI issue has been detected with the Patch 5 release, where broken text is shown throughout the interface. 

This patch has been temporarily removed from our Downloads page, and it will become available again when the root cause has been identified. 

Investigation ID: QB-27190

As a workaround, you can upgrade to the latest Qlik Sense on Windows version (May 2024) or use any other release from February 2024.

We apologize for the inconvenience and appreciate your patience, 

Qlik Global Support

[janyf]

hello , could you provide more details , how this error looks ? 

[steeefan]

It would look like this, showing labels instead of icons: