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Support Updates

The Support Updates blog delivers important and useful Qlik Support information about end-of-product support, new service releases, and general support topics.

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Katie_Davis
Digital Support
Digital Support

April 27 & April 29 marks End of Support for QlikView Versions 12.50 and 12.40, respectively

To our valued QlikView users,  

We are approaching the end of support for the QlikView versions listed below. Please upgrade to version 12.60 by April 27, 2022 to continue usage of our technical support services.  

QlikView 12.60 (May, 2021) will be supported until May 2023 and version 12.70 will be released in May 2022. 

Please visit our downloads* site to upgrade to the latest version of QlikView or speak to your Account manager to Qlik-start your move to Qlik Cloud and Qlik Hybrid environments! New inquiries can get in touch with our Sales Organization.

 

Release 

Release Date 

End of  Support Date 

12.50 (April 2020) 

April 27, 2020 

April 27, 2022 

12.40 (April 2019) 

April 29, 2019 

April 29, 2022 

 

*Note: To access the new downloads site, please log into Qlik Community with your Qlik ID, and follow the top ribbon to Support, to Product News and then choose Downloads.  

22 Comments
rva
Partner - Contributor III
Partner - Contributor III

hi!

@Katie_Davis 

Can we expect that QV12.50 Support is extended? As no QlikView 12.70 was shipped last week, according to the table in the article only QV12.60 is currently under support.

 

Thx,

Roland 

418 Views
Sonja_Bauernfeind
Digital Support
Digital Support

Hello @rva 

12.50 support is not expected to be extended. 12.60 and 12.70 are the supported QlikView versions at this point.

All the best,
Sonja 

385 Views
rva
Partner - Contributor III
Partner - Contributor III

Hello @Sonja_Bauernfeind!

 

 That's what i mean: I can not find QV12.70. To my knowledge the wording was always: "The latest 2 Versions of QlikView are under support". 

 

So as long as no QV12.70 pops up at the downloadpage, can we expect that 12.50 is supported for our customers?

 

Thx,

Roland

600 Views
Sonja_Bauernfeind
Digital Support
Digital Support

Hello @rva 

Major releases are supported for 24 months since their initial release. But let me check with our Product Management team to get you more clarity.

All the best,
Sonja 

575 Views
Sonja_Bauernfeind
Digital Support
Digital Support

Hello again @rva 

I have confirmed that the major releases being supported for 24 months after their initial release is correct, as stated in the document provided: end of support.

All the best,
Sonja 

559 Views
rva
Partner - Contributor III
Partner - Contributor III

@Sonja_Bauernfeind : ok, so as of May 4th 2022 on a critical security update (imagine something similar to log4jvulnerability) we would only get a bugfix for QV12.60? 

 

- QV12.50 is out of support
-QV12.70 not shipped yet.

 

Just want to make this clear, so we can inform our customers.

Thx,

Roland

532 Views
anderseriksson
Partner - Specialist
Partner - Specialist

I have confirmed that the major releases being supported for 24 months after their initial release is correct, as stated in the document provided: end of support.

Would expect that to be conditional the new version has been released?
Ending support without having the new version released is not very customer friendly.

520 Views
Sonja_Bauernfeind
Digital Support
Digital Support

@rva Let me get you an answer to this. 

456 Views
Sonja_Bauernfeind
Digital Support
Digital Support

Hello @rva 

I have received an answer from our Product team regarding your query about security/vulnerability patches.

Fixes will be provided for 12.60 and 12.70 and no fixes or support can be guaranteed past the End of Support date. 

All the best,
Sonja 

373 Views
pavandbs
Contributor III
Contributor III

Does QlikView has any new releases (12.8) for 2023. Please let us know we are using 12.6 and we have to upgrade this year.

Thank you in advance.

Regards,

Pavan

140 Views