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Updates about Qlik Community Platform as well as news and announcements.

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Melissa_Potvin
Community Manager
Community Manager

Featuring a new class of MVPs, a new case portal and chat bot and other new features including a new Qlik Gallery wizard.  

Hello Members, Many exciting updates happening in our Qlik Community!  To say we've been busy is the understatement of the year.  That being said,  I would like to acknowledge both @Jamie_Gregory  and @Sue_Macaluso on my team who have been working around the clock to help members navigate all the change these past few weeks.  

 Qlik-Community_2021-MVP_Social-Card_1200x628-01.jpgWe hope that you read the recent blog article announcing our Qlik Community MVP class!  Congratulations and thank you for all that you do - you are leaders by example and set the tone for our Community.   Learn more about the program and check out our new page.

 

Qlik-Community_Support-Case-Portal_Social-Card_1200x628.jpgOn October 4 we had our biggest update to the Qlik Community since we re-platformed back in 2018!  The Qlik Support Case Portal has moved into the Community together with a new chatbot.  Head on over to the Support Updates Blog to learn about this change which impacts all customers and partners.  The FAQ can answer most questions. 

 

A few things to know about the chat bot:

  • The chat bot is visible on Community Support pages only.  We may expand to other locations in the future. 
  • The chat bot is trained to help with issues related to accounts, log in, downloads, and licensing.


Read:  

📢 Be sure to join us in a live Q&A tomorrow  to ask questions about the new case portal and chat bot. 

 

Other Community Enhancements:

New Qlik Gallery Wizard

QLK_19947_Qlik_Community Graphics_Pride in every project.jpgIt just became easier to upload an app to the Qlik Gallery thanks to our  new Gallery 'wizard' which will walk you step-by-step thru the process.  No more downloading and uploading of files.  Once you hit submit on the wizard it will automatically create a post. 

 

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Event Information Now in Groups
We want to make it easy for you to stay informed and participating in events is one way to do that.   A few months ago we added event content to the right navigation in all product forums.   This month, we have added event content within all groups.  Note: Depending on the event, you may be asked to register after you RSVP.  

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New Page for Qlik Application Automation / Connectors
Visit a new page housed within the Qlik Application Automation forum to learn more about the rapidly growing library of Connectors.  

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When you click on a Connector it will lead you to knowledge articles.  The library of Connectors and articles will evolve over time. Watch the attached short video clip to see how it works. ⬇️   

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A Refresh to (2) Support Programs

Two of our very popular support programs just received a name refresh.   

  • Talk to Experts Tuesday renamed to "Q&A with Qlik"
    A live Question and Answer chat where you can also meet Qlik Support and Product Teams 

  • Techspert Thursday renamed to "Techspert Talks"
    A free webinar to facilitate knowledge sharing plus includes recordings from prior events. 

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We hope that you enjoy the many Qlik Community updates.   As always, we are here for you and welcome feedback and ideas.  You can comment directly on this blog or you can also start a  new discussion in the Community Corner