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rponichtera
Contributor III
Contributor III

Qlik Sense for Windows Upgrade Error/Issue

I am having an issue with the upgrade to the May 24 release of Qlik Enterprise for Windows. I just finished an upgrade of Qlik Sense to May 23 and updated the PostgreSQL database to ver 14 (using the QPI) and am no having an issue. Every time I try to install the May 24 release, I am getting the error message that I am on PostgreSQL 9.6. I am most definitely not! The version of PostgreSQL I am on is 14 and all updates and upgrades went successfully. In fact I see that Qlik sense see version 14.129.6. So why am I getting this error and how can I get the upgrade to May 24 to work? 

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4 Replies
mpc
Partner - Specialist II
Partner - Specialist II

Hi, 

Maybe this message can help you: https://community.qlik.com/t5/Deployment-Management/QS-Server-Installation-Error-PostgreSQL-12-5-ins...

Kind regards

From Next Decision and mpc with love
It helps, like it, It solves, mark it
rponichtera
Contributor III
Contributor III
Author

Thanks but that didn't seem to work. 

rponichtera
Contributor III
Contributor III
Author

This is the error message I am receiving. And I have insured that every PostgreSQL except for 14 has been uninstalled. 

rponichtera
Contributor III
Contributor III
Author

I have solved the issues. The problem with the 9.3 already installed was fixed by looking at C:\ProgramData\Qlik\Sense\Repository\PostgreSQL\<ver>

9.6 was renamed to 9.6_deprecated but 9.3 was not renamed to the directory 9.3_deprecated, which I then did and that solved the first problem. 

The missing databases was solved by leaving on the postgresql-14 service instead of turning it off like you did with the repository database service. You can find more information at Qlik Sense Upgrade fails with: This version of Qli... - Qlik Community - 1715710.