Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
We have an OEM deployment of Qlik SaaS, using an IdP and whenever user's login for the first time they get this ridiculous questionnaire/prompt
The prompt:
1. Cant be closed without answering the questions
2. Asks questions that most business users don't know the answers to
3. Makes it a nightmare for a neat, nice user onboarding experience
Why can't this be disabled? ESPECIALLY for tenants that are OEM/managed by a 3rd party
Getting very frustrated at all the changes Qlik have been making with Cloud and this just makes it even worse....How did something like this get past Qlik UX testing? Understand the information provided could be useful for internal analytics but it frustrates the users (and admins of the product) - if the goal is to get Qlik Cloud to be an enterprise product (just like SaaS client-managed) take a look at how this affects sysadmins
Hello,
please log your improvement here https://community.qlik.com/t5/Official-Support-Articles/How-To-Submit-an-Idea-or-Propose-and-Improve...
best regards
Sebastian
Hi @lachlanwcast, we appreciate your feedback. Many users expressed to us the need for a more personalized experience. These questions are helping us to gain more insights on our customer base and their needs to create a more personalized UX when using Qlik Cloud.
We also fully understand that this need might not be applicable for you as an OEM partner and are happy to follow up directly with you to see how we can improve to also meet your needs.
@lachlanwcast - per @Katie_Davis, we'll look at options here. We have a more general goal to prevent pop ups like these for OEM customers.
Let's talk about the frustration, and also what we can fix short term, I'm keen to hear the feedback - I'll send you a PM.
Update 7th June: we have disabled this pop-up for multiple tenant OEMs.