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Partner - Contributor II
Partner - Contributor II

Inquiry Regarding GENERAL SCRIPT ERROR After REST API CONNECTION

We are providing the requested file list related to the general script error issue and have a few additional questions.

File List for Review:

  • App Task List with General Script Errors: General Script Error LIST_QnA_v1.xlsx
  • Detailed Logs of the Affected App: General Script Error LIST_QnA_v1.zip
  • Complete Log Files: LogCollector_00174923 (4).zip

Current Situation: The system operates with two servers: a Central server and an ETL server. During peak hours (07:00–09:00), an unknown error (GENERAL SCRIPT ERROR) occurs, as shown in the provided references.

References:

  • Distribution of VAS App Executions by Time
  • Unknown Error (General Script Error) by Time
  • Detailed Logs of Unknown Errors

Inquiry: The unknown errors occur after attempting a REST API CONNECTION with the big data platform [LOGPRESSO]. We need to determine if there is a limit on the number of API CONNECTION attempts in QlikSense or if there is a setting for the maximum number of attempts. Since the GENERAL SCRIPT ERROR only occurs after the REST API CONNECTION, it seems highly related to this issue.

Please review the information provided and respond with any insights regarding API CONNECTION limits or settings in QlikSense.

Thank you.

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