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How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

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Frank_S
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How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

Last Update:

Aug 23, 2023 10:20:30 AM

Updated By:

Frank_S

Created date:

Feb 25, 2021 5:10:21 PM

This article describes how to resolve the NPrinting connection verification error:

 

x Qlik NPrinting webrenderer can reach Qlik Sense hub error

 

Environment

  • NPrinting: all versions
  • Qlik Sense: all versions
    • multi-node QS proxy environment
    • NLB (Network Load Balancer or Alias URL) server address used in front of cluster of Qlik Sense proxy nodes (which are linked to a Virtual Proxy. Proxy nodes will not work with NPrinting unless they are linked to a QS virtual proxy)

Resolution

  • Although it is possible to use an NLB address in front of your QS proxy nodes that are used by NPrinting, the error generated in the NP connection verification process will appear as described in the article title
  • This error can safely be ignored as this does not affect generation of NPrinting connections
  • To eliminate the 'error' message, you would need to update your NPrinting connection to use a virtual proxy node address/computer name behind the NLB address . It must be the computer name and not an alias url).
  • The proxy node used must be linked to a virtual proxy with the following required attribute

Related Content

Internal Investigation ID

  • QB-2871
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Comments
filder
Partner - Contributor
Partner - Contributor

I've tried but it still doesn't works. Nprinting is linked to another server Qliksense and it works fine. This second Qliksense server is November 2023.

Version history
Last update:
‎2023-08-23 10:20 AM
Updated by: