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Nov 24, 2023 4:05:06 AM
Nov 23, 2023 10:23:30 AM
Accessing the Qlik Cloud tenant using the Qlik Sense Mobile app fails. No log in page appears and the user is immediately kicked out and shown the error message:
Error Logging In
Analysis of the Qlik Sense Mobile log files reveals:
ERROR | Cannot login user: Invalid scope: The requested scope is not registered for this client
The error indicates that the IdP does not allow the offline scope for Qlik Sense Mobile.
Qlik Cloud Mobile SaaS supports a specific set of identity providers. For a supported list, see Qlik Sense Mobile SaaS and identity providers.
IdPs not listed may work, but functionality cannot be guaranteed or supported.
This article provides best-effort information for using IdPs. The information is provided as-is and is to be used at your own discretion. No support can be provided.
There are two possible workarounds avaiable:
IdP blocking offline access
Qlik Sense Mobile for SaaS or Qlik Sense Mobile? Which Mobile App one is right for me?
Qlik Sense Mobile for SaaS FAQ
Configure Qlik Sense Mobile for iOS
Qlik Sense Mobile connecting to a Salesforce IdP fails with error invalid offline_access scope
Qlik Sense Mobile connecting to an Okta IdP requires mobile users to login frequently
How often does a Qlik Sense Mobile User have to log in?
Qlik Sense Mobile SaaS
Qlik Cloud