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Qlik Support Updates Blog

Important and useful support information about end-of-product support, new service releases, and general support topics.

Digital Support
Digital Support

Hello Qlik Users,

Happy Qlik Sense Patch Wednesday!

We have two new Qlik Sense patches available on the Qlik download site:

Qlik Sense Patch

 

November 2019 Patch 12

Release Notes

June 2020 Patch 1

Release Notes

 

As with all software, please follow best practices when upgrading by backing up your Qlik Sense environment and testing the patch in a QA environment first. For more guidance on upgrade, see the Qlik Sense Upgrade guide. This guide was put together by the Qlik Digital Support team and offers step-by-step instructions, pictures and troubleshooting tips. 

Be sure to subscribe to the Qlik Support Updates Blog by clicking the green Subscribe button to stay up-to-date with the latest releases. Please give this post a like if you found it helpful! Also, please let us know if you have any questions or leave your feedback in the comments.

Thank you for choosing Qlik!

Kind Regards,

Qlik Global Support

6 Comments
Partner
Partner

I'm having trouble installing patch 1 for June 2020. After running the executable I get an error message saying "Upgrade failed.  Ensure that Qlik Sense June 2020 is installed before you install patch 1". I'm 100 percent sure that Qlik Sense June 2020 is running om my server.  

 

1,729 Views
Contributor
Contributor

Hi,

Cannot apply Jun20p1 on Jun20 ...

6/18/2020 12:09:24 AM - Launch operation Install

6/18/2020 12:09:24 AM - Start services True

6/18/2020 12:09:24 AM - Initialized install runner

6/18/2020 12:09:24 AM - This will update Qlik Sense from Qlik Sense June 2020 version 13.82.4 to Qlik Sense June 2020 Patch 1 version 13.82.6

6/18/2020 12:09:24 AM - Files to be removed/updated: 25

6/18/2020 12:09:24 AM - Update failed: Ensure that Qlik Sense June 2020 is installed before you install Qlik Sense June 2020 Patch 1.

6/18/2020 12:09:24 AM - Exit code: -1

Thx

//Update : Jun20IR is tagged 13.82.3 and not 13.82.4, perhaps the issue here

 

1,683 Views
Contributor II
Contributor II

Same issue here.

1,610 Views
Partner
Partner

Hi everyone,

Same issue here too !

June 2020 IR is associated to 13.82.3 build number

And the patch 1 failed with the same message "This will update Qlik Sense from Qlik Sense June 2020 version 13.82.4 to Qlik Sense June 2020 Patch 1 version 13.82.6"

1,559 Views
Digital Support
Digital Support

Thank you for your messages @ssamuels@FrankBerger@Ludvig  and @sguerin. We are working  with our R&D team and I will post the update here as soon as possibe.

0 Likes
1,432 Views
Digital Support
Digital Support
1,355 Views