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Vegar
MVP
MVP

Trouble when replying when not signed into the Community

In one of the latest community updates it become possible to start typing a post reply when I am not signed in. Even the Reply-button is green and active.  

Vegar_0-1599114380137.png

When pressing the button I am redirected to the Qlik login dialogue, but after logging in I get an error message and my orignial message is lost. I am not able to recover it. It have happened to me multiple times, especially when typing on a mobile device where my logged in Avatar and the "You must be signed in to add attachments" is not as visible as in the full web browser view. 

Vegar_1-1599115046920.png

 

I suggest that you do one of these two adjustments in the community.

1. Disable the commenting  feature when not logged in.

2. Get the reply-message to follow through when logging in after pressing the Reply button. 

Labels (1)
14 Replies
Vegar
MVP
MVP
Author

That's great @Sue_Macaluso, I've still not gotten used to this behaviour so unfortunately the bug are still corrupting my replies from time to time. 

Vegar
MVP
MVP
Author

Do you have any new updates on this issue @Sue_Macaluso? I still experience it as a annoying problem that still causes med to loose some of my community replies. 

Suzymac233
Partner - Contributor
Partner - Contributor

testing workaround for replies

Sue_Macaluso
Community Manager
Community Manager

Hi All, this is now resolved. I tested with my "other" account and the reply was successful. Thank you all for your patience. 

Sue Macaluso
Vegar
MVP
MVP
Author

I can confirm. I managed to type a reply as not logged in, press reply, get redirected to a log in dialog, log in and see that my reply was posted correctly.

Great work!